Effective Date: 30/11/2024

At Your Experts Opinion, we value your privacy and are committed to safeguarding your personal information, especially when you access our services via mobile devices, including smartphones and tablets. This Mobile Privacy Policy outlines how we collect, use, disclose, and protect information when you interact with our platform through mobile apps or mobile-optimized websites. By using our mobile services, you consent to the practices described in this policy.

1. Information Collected via Mobile Devices

When you access Your Experts Opinion through a mobile device, we may collect various types of information, including personal data such as your name, email address, phone number, and device-specific information. This information may be collected through registration forms, usage logs, and other mobile-related interactions. Additionally, we may gather technical details about your device, including the device model, operating system, IP address, mobile network information, and unique device identifiers (such as IMEI or UDID). We also collect geolocation data, depending on your device settings, to offer location-based services.

2. Use of Mobile-Specific Data

The data collected from your mobile device is used to improve the functionality of our mobile services and enhance your user experience. We use your device information to optimize the display of our website and applications for your specific mobile environment. Your geolocation data may be used to provide location-specific offers, product testing opportunities, or other relevant content. We also utilize mobile data for analytics purposes to understand how users interact with our mobile services, helping us improve usability, performance, and overall service delivery.

3. Mobile App Permissions

When you download and install the Your Experts Opinion mobile app, you may be asked to grant certain permissions that allow the app to access specific features of your device, such as the camera, contacts, storage, and geolocation. These permissions are required for us to deliver full functionality. For instance, we may request access to your camera if you need to submit photos as part of a product review or testing process. You will always have the option to grant or deny these permissions, and you can modify them at any time via your device’s settings. Denying certain permissions may limit your ability to use some features of the app.

4. Mobile Tracking Technologies

Our mobile platform uses tracking technologies such as cookies, mobile SDKs, and web beacons to collect information about your usage. These technologies enable us to understand how you navigate our app or website and provide personalized content. For example, we use mobile cookies to remember your login information, track your preferences, and deliver relevant product testing opportunities based on your browsing habits. Mobile SDKs are embedded in our app to collect data such as your app usage patterns, session durations, and other user interactions. This data is used to improve the app’s performance and ensure a seamless user experience.

5. Mobile Advertising and Analytics

Your Experts Opinion may use third-party advertising networks and analytics services to deliver targeted advertisements to you when you use our mobile app or visit our mobile-optimized website. These third parties may collect information about your mobile device and your interactions with our services to provide ads that are tailored to your interests. This may include tracking your browsing behavior, app usage, and response to ads. We partner with mobile analytics providers, such as Google Analytics for Firebase, to analyze how users engage with our mobile platform and to help us improve the overall experience. These analytics tools may also track crash reports, app performance, and user retention data.

6. Push Notifications

With your consent, we may send you push notifications or alerts through our mobile app to inform you about new product testing opportunities, exclusive offers, or important updates regarding your account. You have full control over these notifications and can manage your preferences directly within the app’s settings or your device’s notification settings. While push notifications are designed to enhance your experience and keep you informed in real-time, you can opt-out at any time. However, opting out of these notifications may mean you miss out on important testing opportunities or account updates.

7. Location-Based Services

Your Experts Opinion offers certain services that rely on your precise geolocation data. For instance, we may provide you with region-specific product testing opportunities or offers based on your current location. If you grant us access to your geolocation data, we will collect and use this information strictly for providing location-based features. You can always control the sharing of your location data by adjusting your device’s privacy settings. If you disable location services, certain features of our app, such as location-based alerts or offers, may not function as intended.

8. Mobile Data Sharing

Your Experts Opinion does not sell, rent, or trade personal data collected through mobile devices. However, we may share certain information with third-party service providers who assist us in operating and maintaining our mobile platform. These service providers include mobile app hosting services, analytics providers, and push notification services. We ensure that these third parties are bound by confidentiality agreements and are only permitted to use your data to the extent necessary to provide their services. Additionally, if required by law, we may share your information with regulatory authorities or in response to lawful requests.

9. Mobile Data Security

The security of your personal information is a priority at Your Experts Opinion, especially when it comes to mobile data. We implement industry-standard security measures, such as encryption, secure data storage, and access controls, to protect your information. Our mobile app is regularly updated to address any security vulnerabilities and maintain the integrity of your data. Despite our best efforts, no mobile data transmission or storage system can be guaranteed to be 100% secure, and we cannot be held liable for unauthorized access to your data as a result of mobile device vulnerabilities or hacking incidents.

10. Children’s Privacy in Mobile Use

Your Experts Opinion’s mobile services are not intended for children under the age of 18, and we do not knowingly collect personal information from children through our mobile app or website. If we become aware that a user under the age of 18 has provided us with personal data through our mobile services, we will take immediate steps to delete such information. Parents or guardians who believe that their child may have provided personal data through our app or website should contact us so that we can investigate and remove any unauthorized data.

11. Mobile-Specific Opt-Outs

You have full control over your privacy when using Your Experts Opinion’s mobile services. If you wish to stop sharing data, you can uninstall our mobile app or adjust your device’s privacy settings to revoke certain permissions, such as access to your camera, contacts, or location data. Additionally, you can opt-out of marketing emails, SMS alerts, or push notifications by following the instructions provided in the messages or by managing your preferences within the app. Keep in mind that opting out of certain communications or data sharing may limit your ability to participate fully in our product testing programs.

12. Changes to Our Mobile Privacy Policy

We may update this Mobile Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make significant updates, we will notify you via email, push notification, or in-app alert. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information when you use our mobile services. Your continued use of our mobile app or website following the posting of changes will constitute your acknowledgment of and agreement to the updated Mobile Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Mobile Privacy Policy or how your mobile data is handled, please feel free to contact us at:

Your Experts Opinion

56 Glassford Street Glasgow G1 1UL New York

info@YourExpertsOpinion.com

028577101

We are committed to ensuring the security and privacy of your information as you enjoy using our mobile services.